I'm not afraid, I know what he likes! |
At the same time that I have found a worthwhile and engaging extracurricular activity to keep me busy and somewhat out of trouble, I have also been offered a full time job. Having just celebrated a “not-quite-old-enough-for-retirement-but-just-old enough-to-to-start-scouting-for-retirement-spots” birthday, I realized that this life of leisure I have been enjoying lately is not going to help us buy a villa in Tuscany or a bed and breakfast in southern Spain. I had originally thought that I would easily find a job at one of the local international schools, but for reasons unbeknownst to me, neither institution seems to be interested in or able to hire me. Then, out of left field, one of my theatre buddies asked if I would consider applying for a position with his organization in a job that, while neither educational nor legal in nature (my two academic and experiential areas of expertise) would draw on skill sets from both. So I thought what the heck…I’ll go in for the interview and see what gives. And I got the job, go figure.
My soon-to-be employer (left, not right) |
Ultimately, when the one-upmanship of whose workers have
done the craziest thing subsides, the expat response seems to be, well, what
can you do about it?--it’s just PNG.
But that isn’t fair to PNG, to its workers or, quite frankly, to the
companies that have come to PNG and have an opportunity (dare I say
obligation?) to understand why this disconnect between employer expectations
and employee deliverables exists and to try to find a better solution than
shrugging shoulders and washing their hands of it. I’m not saying I have answers, because some
of the problems are fairly deep rooted in cultural differences and will require
some creative strategies to resolve effectively, but recognizing these inherent
differences is at least a first step.
So what does the wantok system mean for a PNG employee of an
expat employer? Well, first of all, your
motivation to work and to do a good job does not necessarily mimic that of an expat. The PNG employee certainly is working to earn
money, but for the most part, all your money will go back to your wantok and
that does not always mean that you personally will get more. Why would you work harder or longer to get no
particular personal benefit? Your wantok
does not care what your job title is or whether you got a promotion—that does
not change your place in the pecking order of your community. If you lose your job, well, that is too bad,
but you will still be taken care of by your wantok, whose pool of resources
will still sustain the community. And if
your wantok needs you, perhaps to take care of a sick relative or to attend a
funeral, then you stay home from work and do just that. Your self-worth has little if anything to do
with being an administrative assistant or staff accountant…and everything to do
with fulfilling your role within your wantok.
Let your employer down and you might have to find a new job; let your
wantok down and the consequences are much more dire.
So it is no wonder that expat employers are pulling out
their Puritan hair struggling to find a way to motivate their PNG workers. Traditional carrots and sticks have little
impact when placed against the strength and influence of the wantok. Add on top of that a weak educational system
which does not adequately prepare most young PNG workers for the demands of the
expat business world, and you have a recipe for perhaps not total failure, but
certainly frustration from both ends—employer and employee. Both sides are
conflicted—the expats genuinely want to mentor the PNG workers and have them
succeed but cannot tolerate their work habits.
The PNG employee wants to learn how to work within the expat model, but
cannot put work above the demands of the wantok. Both leave at the end of the
day frustrated and confused as to why things are not running smoothly.
It was in the middle of one of these discussions at dinner
last week that I was reminded that really, we may not be so different after
all. We all spend our time and our best
efforts doing those things that are important to us, those things we love and
care about. It just so happens, that
those things are not always the same to each person or each culture. In the US,
we care a lot about our careers and how we are perceived in society as a
function of our job choice and performance.
In the case of PNG, one could
argue that their loyalties and dedication are exactly where they should be,
with family and friends and neighbors. A
job is just a job, but family is forever.
I am about to start a job that I know I will make every effort to excel
in, and I hope I will enjoy…but I do not want it to define me or to take me
away from those things that are important to me. The real trick for all of us is to find a way to find balance in our jobs, to stay
attentive to our families, and hopefully to find some passion for what we do…something,
that, by the way, many overworked, overstressed workers in the United States
have been trying to achieve for some time now.
Perhaps there is some valuable cultural exchange to be had here?